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Stage 1 · Get new clients

Turn the clients who already love you into your best source of new ones

Most new accounting and advisory clients still come from referrals, but most firms leave them to chance. We design a simple, repeatable way to ask, thank and follow up, so introductions arrive every month.

  • A simple ask at the right moment
  • Partners and clients, both covered
  • Every introduction followed up fast
Illustration: referral programs for finance and tax firms
The problem

Referrals happen by luck, not by design

Clients are happy to recommend you, but nobody asks them at the right moment, and when an introduction does come, it often waits days for a reply.

We set up the moments to ask, the words to use, a thank-you that fits your rules, and a fast follow-up so no introduction goes cold.

16%

more valuable: referred customers were worth at least 16% more and churned about 18% less in a major bank study.

Source: Schmitt, Skiera and Van den Bulte, Journal of Marketing (2011)
What’s included

Everything you need, handled for you

Pick the full service or the parts you need. Every item is delivered in your firm’s name.

Ask at the right moment

Right after a refund, a filed return, a renewal or a good review, when goodwill is highest.

Ready-made messages

Short, natural email and text wording your clients can forward in one tap.

Partner referrals

Outreach to lawyers, realtors, bankers and other advisers who serve the same clients.

Thank-you rewards

Thank-yous that fit your profession’s rules, from a handwritten note to a donation.

Fast follow-up

Every introduction contacted quickly and tracked until it books.

Referral tracking

See who refers, how many book and which sources are worth more attention.

Up close

How a referral loop works

A referral program is just a few small steps done consistently.

  1. DelightA client has a good result: a refund, a claim paid, a plan on track.
  2. AskWe send a short, personal ask with a simple way to introduce a friend.
  3. IntroduceThe friend gets a warm message and a link to book a call.
  4. BookWe follow up quickly and book the consultation.
  5. ThankThe referrer is thanked, so they are happy to do it again.
How it works

Four steps from first call to results

  1. 1

    Map your moments

    We find the points in your year when clients are happiest and most likely to refer.

  2. 2

    Write the program

    Messages, partner outreach and thank-yous that suit your firm and your rules.

  3. 3

    Launch and follow up

    We send the asks, follow up every introduction and book the meetings.

  4. 4

    Track and refine

    Monthly reporting on asks, introductions and new clients by source.

FAQ

Questions about referral programs

Will asking for referrals annoy my clients?

Not when it is timed well and worded naturally. We ask once at a good moment, never repeatedly.

Can we offer a reward?

Often yes, but it depends on your profession. We check the rules you are under and suggest options that fit.

Do partner referrals work for small firms?

Yes. A handful of active partners, such as a real-estate agent or a business lawyer, can send steady introductions.

Get more clients

Talk to us about referral programs

Share a few details and we will reply within one working day with a clear next step. No pressure, no long contracts.

  1. 1We review your firmYour website, Google profile and how quickly inquiries get a reply today.
  2. 2We call you backA 20-minute call to understand your goals and the clients you want more of.
  3. 3You get a clear planWhat we would do, what it costs and how we will measure it. You decide.

Your details are only used to reply to you. We never sell or share them.

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