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Illustration: client nurture for finance and tax firms
Stage 3 · Keep & grow clients

Stay front of mind all year, not just at tax time

Clients who only hear from you once a year are easy for a competitor to tempt. We plan and send useful, well-timed messages: deadline reminders, rule changes, renewal check-ins and short updates that show you are on their side.

  • Useful content, never spam
  • Timed to your clients’ calendar
  • Consent and opt-outs respected
The problem

Silence between appointments invites competitors in

After the return is filed or the policy issued, most firms go quiet until next year. In that gap, clients forget details, miss deadlines and start to wonder if someone else would serve them better.

A simple plan of helpful messages keeps you present, prevents last-minute panics and gives clients natural reasons to ask about more services.

38:1

average return reported for email marketing.

Source: Litmus, Email Marketing ROI report (2018)
What’s included

Everything you need, handled for you

Pick the full service or the parts you need. Every item is delivered in your firm’s name.

Deadline reminders

Filing, payment, document and renewal reminders, sent in good time.

Plain-language updates

Short notes on rule changes that affect your clients, reviewed by you.

Email newsletters

A clean, branded monthly or quarterly email that people actually open.

Text reminders

Short reminders for clients who opted in to texts.

Segmented lists

Different messages for individuals, businesses and policy types.

Engagement reports

Opens, clicks, replies and bookings from each message.

Up close

A year of useful touchpoints

An example plan for a tax and accounting firm. Insurance and advisory firms follow their own renewal and review cycles.

  1. JanDocuments checklist
  2. FebBook your appointment
  3. MarDeadline countdown
  4. AprFiled: what’s next
  5. MayMid-year planning
  6. JunEstimated payment reminder
  7. JulRule changes update
  8. AugBusiness check-in
  9. SepExtension deadline
  10. OctYear-end planning
  11. NovReview your coverage
  12. DecThank you and next year
How it works

Four steps from first call to results

  1. 1

    Plan the year

    A calendar of messages around your clients’ deadlines and renewals.

  2. 2

    Write and design

    Short, useful messages in your voice, approved by you.

  3. 3

    Send to the right people

    Segmented lists, opt-outs honoured and texts only to those who agreed.

  4. 4

    Measure and improve

    See what gets opened and what leads to bookings.

FAQ

Questions about client nurture

How often should we email clients?

Usually once or twice a month, plus deadline reminders. Useful beats frequent.

Who writes the content?

We do, from your input, and you approve anything that touches tax, legal or financial guidance.

Which email tool do you use?

We can work in your existing tool or set up a simple one in your name.

Get more clients

Talk to us about client nurture

Share a few details and we will reply within one working day with a clear next step. No pressure, no long contracts.

  1. 1We review your firmYour website, Google profile and how quickly inquiries get a reply today.
  2. 2We call you backA 20-minute call to understand your goals and the clients you want more of.
  3. 3You get a clear planWhat we would do, what it costs and how we will measure it. You decide.

Your details are only used to reply to you. We never sell or share them.

Get more clientsFree audit